Terms & Condition
Last updated: JUNE 22, 2021
- Account means a unique account created for You to access our Service or parts of our Service.
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to 1401, veena signature, Mahavir Nagar, Kandivali west, Mumbai 4000671.
- Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
- Country refers to: Maharashtra, India
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Website.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to : Email address, First name and last name, Phone number; Address, State, Province, ZIP/Postal code and City.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. If you believe that any information we are holding on you is incorrect or incomplete, please write or email us as soon as possible, using the E-mail address Hiroshop.email@example.com and we will change it for you.
REFUND & CANCELLATION
Our policy for returns, refund and cancellation will be as follows :
For All Products
Returns & Refund-
If you wish to return your product you’d have to ship it to us within 10 days of receiving your order and bear the shipping charges.
We process refunds in the form of store credit. Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a store credit or exchange.
For Cancellations please contact the us via contact us link.
Cancellation is only possible in the case that the products have not been shipped. Once shipped, cancellation requests are not valid.
*For Made-To-Measure Orders
As all made-to-measure orders are unique to cater to the specific requirements given to us by our clients, we cannot offer an exchange or a return on the order.
We can alter the garments if required depending on the form of the product.
If you wish to alter your product you’d have to ship it to us within 10 days of receiving your order and bear the shipping charges.
For order related queries
email us at : Hiroshop.firstname.lastname@example.org with your # order number as the subject.
For business related queries
email us at : Hiroshop.email@example.com